The engageX solution is in line with the e& enterprise vision to help businesses and governments embrace new technology, drive real transformation and create intelligent value, continuously adjusting the solutions provided to best suit the customer requirements. These capabilities include SMS, voice, video and instant messaging. CPaaS solutions will witness an uptake with companies being able to add real-time communication capabilities to any pre-existing business applications by deploying application programming interfaces. The global CPaaS market is expected to grow by $10.19 billion during 2022-2026, accelerating at a CAGR of 17.85 percent. Gartner predicts that by 2025, 95 percent of global enterprises will utilize API-enabled CPaaS offerings to uplevel their digital competitiveness. CPaaS entirely replaces legacy infrastructure and interfaces, considered a barrier for organizations hoping to provide quality communication services. Hundreds of millions of subscribers trust Synchronoss products to stay in sync with the people, services, and content they love.E& enterprise, part of e& (formerly known as Etisalat Group), has announced the launch of engageX, a growing communications platform as a service ecosystem that customizes any end-user customer experience journey with seamless, multi-channel communications.ĬPaaS enables real-time communication capabilities with a cloud-based delivery model, which helps businesses to accelerate their digital transformation programs by enhancing and personalizing customer engagement. The company’s collection of products helps streamline networks, simplify onboarding, and engage subscribers to unleash new revenue streams, reduce costs and increase speed to market. Synchronoss Technologies (Nasdaq: SNCR) builds software that empowers companies around the world to connect with their subscribers in trusted and meaningful ways. For the second year in a row, Synchronoss Personal Cloud was recognized as a 2023 ‘Product of the Year’ winner from TMC’s Cloud Computing Magazine.įor more information on Synchronoss Personal Cloud, visit. Purpose-built for global service providers, Synchronoss Personal Cloud currently supports over 10 million subscribers worldwide and manages more than five million photos per day and 200-plus petabytes of storage.ĪT&T, BT in the UK, and Verizon, as well as other global operators, offer white-label versions of the Synchronoss Personal Cloud platform. “As the new AI functionality is being rolled out among service providers in the United States and around the world, we anticipate a favorable reception and an increase in user engagement.” “By continuing to expand the use of artificial intelligence in the newest version of Synchronoss Personal Cloud, users now have the capability to apply different effects to photos and enhance their digital content,” said Jeff Miller, President and CEO of Synchronoss. “The combination of AI and personal cloud platforms give users new ways to interact and engage with digital content, while enabling telecom and mobile operators to deliver a better experience.” “We are seeing an explosion of artificial intelligence and machine learning capabilities across the technology sector,” said Bob Laliberte, Principal Analyst at TechTarget's Enterprise Strategy Group. Synchronoss also utilizes deep learning to automatically categorize and tag content so users can organize, find, and share photos. Other effects include pencil sketch, ocean, and starry night, which alter the look of the photo itself to create a new image. Capabilities include colorizing black and white photos as well as enhanced touch-up tools to optimize portraits and selfies. The recently announced Genius feature offers built-in tools that leverage a range of generative AI models and effects to enhance photos. The latest version of Synchronoss Personal Cloud integrates AI capabilities, enabling users to create new ways to manage, optimize, and share all types of digital content. AI is increasingly being integrated into many technology stacks, providing new applications and services that significantly improve productivity and deliver more interactive experiences.
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